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yippie

Beach Fanatic
Oct 28, 2005
946
42
A local
and Cox Communications provides service to the north side of the Bay and working on the East end of 30A. However, if you are in Freeport, good luck with using competition to keep them honest, because you won't find MediaCON up there -- just Cox.

Cox is horrible. I cut everything, business and residential off Cox. Their people you deal with on the telephone are given "rude" lessons. Don't use Cox for internet either. They have a horrible e-mail problem. That is what caused me to get into it with them.

Freeport has at least one exception. Hammock Bay has Embarq supplying everything, including cable, over their fiber optic lines. The first in this area. I know there were some problems at first, but I think they got them worked out.
 

elgordoboy

Beach Fanatic
Feb 9, 2007
2,513
887
I no longer stay in Dune Allen
Cox is horrible. I cut everything, business and residential off Cox. Their people you deal with on the telephone are given "rude" lessons. Don't use Cox for internet either. They have a horrible e-mail problem. That is what caused me to get into it with them.

Freeport has at least one exception. Hammock Bay has Embarq supplying everything, including cable, over their fiber optic lines. The first in this area. I know there were some problems at first, but I think they got them worked out.
That's offering a problem without offering a solution :D. I thought cox was horrible when I first moved down to Destin. Then I moved here and got mediacom. Oh to go back to cox and be spat at in the face! at least they picked up the phone in order to be rude to me.
 

NotDeadYet

Beach Fanatic
Jul 7, 2007
1,422
489
at least they picked up the phone in order to be rude to me.

Too true. I gave up trying to call Media Crap to ask about the increase on my bill.
I suppose if I switch to Dish I better allocate a couple of days just to get Media Crap disconnected. :bang:
 

Smiling JOe

SoWal Expert
Nov 18, 2004
31,648
1,773
Cox is horrible. I cut everything, business and residential off Cox. Their people you deal with on the telephone are given "rude" lessons. Don't use Cox for internet either. They have a horrible e-mail problem. That is what caused me to get into it with them.

Freeport has at least one exception. Hammock Bay has Embarq supplying everything, including cable, over their fiber optic lines. The first in this area. I know there were some problems at first, but I think they got them worked out.
I don't think any of us believes that any of these companies is great, including Embarq. If you read enough of the small sample of SoWallers' opinions, you will quickly see that. What I'd like to see is real competition. Competition is what makes companies better, competing to give better rates and better services, and maybe a chance of customer service. Without competition, we shouldn't expect any customer service or reliability of services.
 

yippie

Beach Fanatic
Oct 28, 2005
946
42
A local
Too true. I gave up trying to call Media Crap to ask about the increase on my bill.
I suppose if I switch to Dish I better allocate a couple of days just to get Media Crap disconnected. :bang:

I switched to DISH quite some time ago and on the whole, I have been pleased. The one thing that irritates me is they charge for a service visit. I don't think they should charge if there is a problem with the satellite or something to do with their service. I bit&ched enough and got out of the charge.
 

Allifunn

FunnChef - AlisonCooks.com
Jan 11, 2006
13,636
288
St Petersburg
I just signed up with mediacom and the cable works fine. I was at work when they came out to hook up cable and dsl. My son was there. The guy said the internet was working, but my computer was not hooked up so he never checked to see if the internet was actally working on my computer....:roll: My son didn't know to make sure he checked it out before the mediacom guy left.
NOW I can't get a hold of the number listed....every time I call it the line is busy!!! :dunno: Needless to say, I am paying for internet with out actually getting internet....:bang: Does anyone have an alternative phone number for them?
 

ckhagen

Beach Fanatic
Aug 28, 2006
539
53
I've had Mediacom for 6 years now and thankfully, the only time I had significant issues with connection (internet), it turned out to be a faulty cable, from the road to my house AND a faulty modem which was up there in age. They fixed it (although it was a long wait for service) and it has been fine ever since. I've never had outage problems aside from that issue.

Now... that's not to say I think Mediacom isn't pathetic. It seems that the longer you're with them, the worse the prices get. When I wanted to get DVR and a couple extra channels, they wanted to charge me DOUBLE what my friend just two blocks away was paying, because she was a newer customer. Well... when you have no option but to use them, it's not like getting new customers is difficult. They put you on hold for AGES, they're very rude on the phone. I've even been hung up on be a Mediacom rep, more than once, while politely attempting to point out their terrible customer service practices. I definitely have some serious disdain for Mediacom, but fortunately for me, it's not stemming from a connection problem.
 
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