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beach lover

Beach Lover
Jul 12, 2005
74
1
I'm getting junk mail that I never use to get, plus I was sent someone else's email (name is similar to mine) about there facebook password. Pretty scary that personal email could be going to others.
 

MediacomEric

Beach Crab
Dec 15, 2009
4
5
Someone else's email

We have had reports of that happening and I assure you at we are working around the clock to get the email service back up to peak performance as quickly as possible.
 

Smiling JOe

SoWal Expert
Nov 18, 2004
31,648
1,773
I think this may be a first -- an actual MediaCom person caring enough to reply to the complaints! Thanks for all the info, MC Eric. There was another thread started last week on the same problem.
 

MediacomEric

Beach Crab
Dec 15, 2009
4
5
Mediacom Email Being Down

As of Sunday 6.00 PM EST Mediacom had made great progress and emails were being delivered without significant delay. Early Monday morning Mediacom experienced renewed efforts from spammers to infiltrate the system.

We are currently experiencing network congestion on our mail servers impacted by an increase in spam traffic. This congestion is causing emails to be delivered intermittently with a delay typically ranging from a few minutes up to 15 minutes. There are cases where email delivery may take a few hours.

Currently, some providers have placed Mediacom on a blacklist due to spam traffic. We are currently working with these providers to remove Mediacom from the blacklist as well as addressing the spam concerns to avoid a repeated action. We expect most of the blacklist issues to be resolved within the next 1 to 2 business days. The Top blocked sites are AOL, Hotmail/MSN, Yahoo, and Frontier.

Additionally, we are currently being blocked by some mail providers also related to spam activity which could result in outbound mail being returned with error.

Mediacom email is being received or delivered and is NOT lost.
The Mediacom team has this as its highest priority and is working round the clock to eliminate these issues.

We sincerely apologize for any inconvenience and will continue to update as progress is being made.
 

jodiFL

Beach Fanatic
Jul 28, 2007
2,477
735
SOWAL,FL
WOW.. someone from mediacrap is actually reading this forum??? Hope you do a quick search for "mediacom" and get a good read on some of the problems affecting most customers that have nothing to do with the email (most current) problem.
.
.Sorry if I sound a bit harsh.. but having been a slave to the only cable service in this area for years kinda brings that out in a person.... especially at over $100.00 a month.
 

Matt J

SWGB
May 9, 2007
24,890
9,663
Sounds like mediacon has former employee problems or their servers got hacked.
 

liquorqueen

Beach Lover
Feb 25, 2007
166
24
Lordy...I thought I was going crazy until I read others having this problem.

Got emails of "Looking for Russian Women" ha ha, and many Viagra emails...yikes! Hope they haven't gotten our email accounts whereby I continue to get these lovely email notices.
 

jodiFL

Beach Fanatic
Jul 28, 2007
2,477
735
SOWAL,FL
Sounds like mediacon has former employee problems or their servers got hacked.

Its the usual "double speak, no real answers" we get from them , we may never know if it was due to so-called "upgrades" or from increased spam traffic.
 

SHELLY

SoWal Insider
Jun 13, 2005
5,770
803
Is this Mediacom problem happening throughout the nation, just in the Florida, or just in the panhandle.

.
 

SHELLY

SoWal Insider
Jun 13, 2005
5,770
803
This is one reason I don't "bundle" my communication/entertainment (and God forbid phone) services together. If cable goes out, I've still got high speed internet. There's not a cable company on planet earth that I'd trust to provide bundled internet/TV and phone service--even if it was free.
 
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