30ABandMan do yourself a favor and switch your service. I had never in my whole life went through the torture that company was willing to dish out. Continuously, as told to me Mediacom representatives, a line had been cut in Georgia, Alabama, Hawaii, etc. My internet,cable, and phone went out multiple times a week, and all I could get from them was "We are sorry for any inconvenience this may have caused you, please stay on the line and wait indefinitely for a representative, or please call back when everyone else isn't complaining about this problem. I felt bad for the reps, they were always courteous, but could rarely doing nothing more than repeat the company's ' We are sorry......." Embarq is no peach either, but miles ahead by my experience.