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30ABandMan

Beach Fanatic
Apr 1, 2007
731
77
SGB
I don't know if it is a problem with our hardware or with the service in general but I'm constantly having to re-set our modem. We have one of the RCA modems and several times a day we have to power it off or hit the re-set button on the back. Anyone else have this problem? I'm thinking of taking it back and asking for an exchange.
 

Russ&Kimberly

Beach Lover
May 7, 2008
72
8
Seagrove
We seem to be having intermittent problems with our internet service since yesterday. I called them but they dropped my call. I called back and never got through. I take it they are having a bunch of calls about the situation. Please let me know what you find out.
 

30ABandMan

Beach Fanatic
Apr 1, 2007
731
77
SGB
We seem to be having intermittent problems with our internet service since yesterday. I called them but they dropped my call. I called back and never got through. I take it they are having a bunch of calls about the situation. Please let me know what you find out.


Our problems have been going on for about a month.
 

floridafarm

Beach Comber
Mar 9, 2009
20
38
We just moved into a new house on 30A and I called Mediacom five days in a row to try and get them to connect our home to their service. They never called me back once. In this economy you wouldn't think you would have to beg a company to take your business.
 

Desso

Beach Lover
Feb 8, 2008
179
68
30ABandMan do yourself a favor and switch your service. I had never in my whole life went through the torture that company was willing to dish out. Continuously, as told to me Mediacom representatives, a line had been cut in Georgia, Alabama, Hawaii, etc. My internet,cable, and phone went out multiple times a week, and all I could get from them was "We are sorry for any inconvenience this may have caused you, please stay on the line and wait indefinitely for a representative, or please call back when everyone else isn't complaining about this problem. I felt bad for the reps, they were always courteous, but could rarely doing nothing more than repeat the company's ' We are sorry......." Embarq is no peach either, but miles ahead by my experience.
 

Dia

Beach Fanatic
Feb 11, 2008
1,031
144
www.imagesbydia.com
Feel my pain: http://www.sowal.com/bb/sowal-lounge/37920-mediacom-down-anyone-else.html

laugh.gif
 
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