we live in west santa rosa beach & have mediacom. just last week i canceled my cable service with mediacom & was informed that my internet was going to cost $60.99 per month. i really wanted something less expensive & called embarq. they informed me that they do not have anything remotely as fast in our area as what we have with mediacom. she went on to say they didn't have anything as fast as what we get anywhere in this area. so it looks like we are stuck with expensive internet because we depend on it far too much for our businesses. as far as problems, we have not had too many problems with the service. i just wish cox served our area; i used to pay only $24.99 per month with them!