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Diane4145

Beach Fanatic
Sep 3, 2005
1,183
62
Santa Rosa Beach, FL
Great recognition!

I love to give recognition when it's due and it is here! Steve/Mgr WaterColor and his wonderful staff, always go above and beyond!:clap:Publix is my preferred grocery store, too!:love: The new Publix on 98, is just as great!:clap:They even provide, FREE antibiotics!:yikes::clap::clap::clap:
 

Deli Love

Beach Fanatic
Sep 18, 2008
670
74
MidWal???
I love to give recognition when it's due and it is here! Steve/Mgr WaterColor and his wonderful staff, always go above and beyond!:clap:Publix is my preferred grocery store, too!:love: The new Publix on 98, is just as great!:clap:They even provide, FREE antibiotics!:yikes::clap::clap::clap:
I do like the new Publix but the "Baby Publix":love: will always be my choice. Thanks for telling me the managers name! I have not had a chance to go in and thank him.:blush:
 

Tripinbrums

Beach Comber
May 21, 2009
31
4
Tennessee loves Publix too!

I was in the Hermitage Publix last year right after we found out a 8 year old friend of ours was diagnosed with brain cancer. It was her bithday so we were trying to get some cupcakes to send to Vanderbilt hospital. I was talking to the manager, and before I knew it he was telling the bakery that he needed a cake and 24 ct. cupcakes all decorated with Hannah Montana. He added extra stuff too. He would not let me pay. He just told me to tell the little girls family that Publix loves her! I do not mind paying more when they are going to be so good to our community!!:wave:
Today was Kaylee's second Birthday! A lot of you know that this has not been the easiest year in the Deli Love house hold and today could have been another one for the record books.
We have always gotten the girls Birthday cakes at Publix and almost always used the one at Water Colors. We have never been less than thrilled so when I ordered the Sponge Bob cake for Kaybug, I just assumed it would be there and exactly what we ordered.
We had a doctors appointment in Niceville so Ms. Lisa went to pick up the cake for me...:yikes: It wasn't there!:sosad: Lisa called me to make sure she was at the right place then she found a manager. I called and evidently talked to the same person. The cake order was there but the decorator had left and not done my cake! With no upset or anger or negativity of any kind, they got the little decorations together and drove them to the Store close to the hospital and even offered to deliver the cake to Freeport! :love:Ms. Lisa had to drive to Destin anyway so she picked it up and was not allowed to pay anything . Both stores were as kind and sweet and professional as they could be! The cake was cute and just exactly what a 2 year old would want in chocolaty ooey gooey goodness.
I just wanted to pass on something nice. This kindness to one of my girls means the world to me! The least I can do is share.
 

Deli Love

Beach Fanatic
Sep 18, 2008
670
74
MidWal???
I was in the Hermitage Publix last year right after we found out a 8 year old friend of ours was diagnosed with brain cancer. It was her bithday so we were trying to get some cupcakes to send to Vanderbilt hospital. I was talking to the manager, and before I knew it he was telling the bakery that he needed a cake and 24 ct. cupcakes all decorated with Hannah Montana. He added extra stuff too. He would not let me pay. He just told me to tell the little girls family that Publix loves her! I do not mind paying more when they are going to be so good to our community!!:wave:


I love Hermitage and Publix! That was the sweetest thing! May I ask how the child is?
 
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