WaterColor Publix and a Birthday Cake

[Deli Love]

Today was Kaylee's second Birthday! A lot of you know that this has not been the easiest year in the Deli Love house hold and today could have been another one for the record books.
We have always gotten the girls Birthday cakes at Publix and almost always used the one at Water Colors. We have never been less than thrilled so when I ordered the Sponge Bob cake for Kaybug, I just assumed it would be there and exactly what we ordered.
We had a doctors appointment in Niceville so Ms. Lisa went to pick up the cake for me... It wasn't there! Lisa called me to make sure she was at the right place then she found a manager. I called and evidently talked to the same person. The cake order was there but the decorator had left and not done my cake! With no upset or anger or negativity of any kind, they got the little decorations together and drove them to the Store close to the hospital and even offered to deliver the cake to Freeport! Ms. Lisa had to drive to Destin anyway so she picked it up and was not allowed to pay anything . Both stores were as kind and sweet and professional as they could be! The cake was cute and just exactly what a 2 year old would want in chocolaty ooey gooey goodness.
I just wanted to pass on something nice. This kindness to one of my girls means the world to me! The least I can do is share.

 

[Minnie]

Hope she had a wonderful birthday and sounds like some wonderful people at Publix really save the day and the cake.

 

[Matt J]

It's stories like this that remind me why I driven past discount and lower priced groceries to shop at Publix for 29 years.

 

[Topsail Transplant]

Makes me want to got to Publix and buy something . Thanks for sharing this stroy Deli Love.

 

[ChillPill]

Thanks for sharing this story. A great example of how a business can resolve a problem when someone 'drops the ball' or in this case, 'dropped the Bob'!

Happy birthday to the little one!

 

[Deli Love]

She had a great Birthday and is hanging out with Papa and me tonight. Thanks for the Birthday wish! I have left over Bob in my fridge right now!

 

[Bob]

am i banned yet?

 

[Deli Love]

I took the rest of the Sponge Bob cake to my daughter's house. Sis put it away in her refrigerator. We had only eaten a third of this cute frosting covered cake. Sis put Nevaeh and Kaylee to bed at 9:00 PM and went to bed at around 11:00. At 6:30 AM Sis got up and found the cake, still in the box, in the middle of the kitchen floor. Upon closer inspection, Sis found a naked, frosting less cake in the box. When asked "Kaylee, did you eat the icing off the cake?" She simply stated "No!" When asked "Kaylee, who ate the icing off the cake?" She grinned and said "Dada," or if Daddy was in the room she would say "Papa." There were tiny finger prints on the box and a few flakes of green and blue in her blond curls but little other evadence... the proof came later...

 

[Deli Love]

am i banned yet?

The only banned Bob I know is the frosted kind!

 

[ChillPill]

I took the rest of the Sponge Bob cake to my daughter's house. Sis put it away in her refrigerator. We had only eaten a third of this cute frosting covered cake. Sis put Nevaeh and Kaylee to bed at 9:00 PM and went to bed at around 11:00. At 6:30 AM Sis got up and found the cake, still in the box, in the middle of the kitchen floor. Upon closer inspection, Sis found a naked, frosting less cake in the box. When asked "Kaylee, did you eat the icing off the cake?" She simply stated "No!" When asked "Kaylee, who ate the icing off the cake?" She grinned and said "Dada," or if Daddy was in the room she would say "Papa." There were tiny finger prints on the box and a few flakes of green and blue in her blond curls but little other evadence... the proof came later...

Thanks for this, hilarious!