A vacation rental management company in Santa Rosa Beach, is seeking a full-time reservationist. Looking for someone with excellent verbal and written communication skills and customer service skills, basic computer knowledge, be dependable and a team player. Need to be familiar with 30A (beaches, restaurants, shops, etc). Must be able to work one weekend day. Please reply directly with your resume.
General Responsibilities:
- Provide information regarding vacation rental homes and availabilities to current and prospective guests over the phone, via email and in person
- Make reservations for vacation rentals via phone and email; confirm online bookings with guests
- Process reservations, including sending reservation and confirmation letters and running credit card charges as well as maintaining communications with guests prior to arrival, during their visit and after departure
- Provide concierge assistance to guests regarding services, recreation, restaurants and other activities
- Assisting guests with problems or maintenance issues
- Be available for on-call emergency after-hours phone calls
General Responsibilities:
- Provide information regarding vacation rental homes and availabilities to current and prospective guests over the phone, via email and in person
- Make reservations for vacation rentals via phone and email; confirm online bookings with guests
- Process reservations, including sending reservation and confirmation letters and running credit card charges as well as maintaining communications with guests prior to arrival, during their visit and after departure
- Provide concierge assistance to guests regarding services, recreation, restaurants and other activities
- Assisting guests with problems or maintenance issues
- Be available for on-call emergency after-hours phone calls