New...looking for bank

[organicmama]

Am I the only one using SunTrust? I tried them on the recommendation of a friend in my business, who says they are the best bank his business has ever used. I'm nowhere near his level of $, but I think they treat me pretty well.

We've used SunTrust & BancorpSouth, which now has a branch in front of OFFH.

 

[JSSTMK]

Try Trustmark. The tellers are the very BEST! They go above and beyond to help the customers. They are locals that have been in the area forever. They are just wonderful to work with.

 

[GoodWitch58]

I used Destin Bank until it changed to Whitney; I would not recommend Whitney.

 

[Autumn Moon]

Bank of America is like a big used car lot...they don't remember who you are no matter how many times you've been there and only want to squeeze as much from you as possible. Then they more on to the next "customer". NO CUSTOMER SERVICE SKILLS!! B of A can KMA.
I found Wachovia in Carillon Beach to be a refreshing change, a large bank with personal service. It means a lot to me to believe they are interested in me ("how was your weekend? did you do anything fun?") and not each other. Ever go to the grocery store and have the cashiers and baggers talking about their personal lives with each other as if no one else is there? You pay your bill and leave without any of them speaking to you or offering help.
Customer service means everything if you want referrals.

 

[Coconuts]

Whitney has gotten much better since they first bought Destin Bank. I think they are now one of the best and most convenient banks in the area. They even have a small branch in Destin Commons that stays open until 7:00. I wouldn't recommend B of A or Regions. Both have gotten too big - service is suffering.

 

[SHELLY]

Interesting article about Florida banks from TheStreet Website--food for thought:

http://www.thestreet.com/s/floridas...=googlen&cm_ven=GOOGLEN&cm_cat=FREE&cm_ite=NA

Note some of the familiar names on the article's "Watch List." (The Fed doesn't publish its Watch List.)

.

 

[ASH]

I've been using Suntrust for two years with nothing to complain about. They actually call you every few months and ask you how things have been going and if there is anything else they can do.
That being said, I am switching to Wachovia due to convenient locations to where I live as well as it is the same bank as my company does business with. I have already discovered that they are more protective of accounts that I had with Suntrust. I like that I can go into the Redfish Village Branch and the same person handles anything I need to know regarding banking.

 

[SHELLY]

I've been using Suntrust for two years with nothing to complain about. They actually call you every few months and ask you how things have been going and if there is anything else they can do.

...like to try to sell you more services ;-) I can guarantee, their motives aren't as altruistic as they pretend to be.

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