• Trouble logging in? Send us a message with your username and/or email address for help.
New posts

Arkiehawg

Beach Fanatic
Jul 14, 2007
1,882
393
SoWal
A couple of questions.

Do you have power when you have it disconnected from the electricity?

Can you disconnect the battery while plugged into the wall and still have power?

It could possibly be a short in your power board. If so, you have two choices.
1. Have the Geeks or Gateway replace it for $300+
2. Take apart the frame (about a dozen screws) and see if you may have a "pinched" wire or disconnected wire.

I recently had a similar issue and opted for choice #2. I was able to get the laptop working again....
 

seaside2

Beach Fanatic
Apr 2, 2007
785
12
All over the place
The geek squad will really piss you off! I am going Mac from now on. Those commercials are so true. My daughter has a Mac and has never had one pop up or a virus. Computer is two years old. A little more money but you pay for what you get.... And they got me!

True 'bout Mac. big $, but the suckers work.

My Dell did the same thing, bad mother board. Buried it

whatever you do, do NOT get Vista.
That sheit is the RAM hog from he!!. Use XP.
 

Smiling JOe

SoWal Expert
Nov 18, 2004
31,648
1,773
True 'bout Mac. big $, but the suckers work.

My Dell did the same thing, bad mother board. Buried it

whatever you do, do NOT get Vista.
That sheit is the RAM hog from he!!. Use XP.
Tell that to my mother, who stopped using her disfunctional Mac when I bought her a PC based laptop.
 

augustarts

Beach Comber
Feb 7, 2007
31
1
sounds to me like an operating system error if it is actually booting fully before the crash.

if you can do a full reinstall it might help the problem...but it's a bit complicated.

i use dell. with them, i can call and say...x is happening and they'll either tell me what to do to fix the problem or they will send someone out with a new motherboard or whatever to fix it. excellent warranty coverage.

my .02.

good luck.
 

Arkiehawg

Beach Fanatic
Jul 14, 2007
1,882
393
SoWal
Another suggestion before going the Geek way....

Call Gateway (800-229-1103) and follow the prompts to tech support. If it is not under warranty, you can purchase tech support for about $2/min or $50/30min. They are pretty good at trouble shooting issues.

Good luck
 

InletBchDweller

SoWal Insider
Feb 14, 2006
6,804
263
55
Prairieville, La
A couple of questions.

Do you have power when you have it disconnected from the electricity?

Can you disconnect the battery while plugged into the wall and still have power?

It could possibly be a short in your power board. If so, you have two choices.
1. Have the Geeks or Gateway replace it for $300+
2. Take apart the frame (about a dozen screws) and see if you may have a "pinched" wire or disconnected wire.

I recently had a similar issue and opted for choice #2. I was able to get the laptop working again....

I can turn the computer on and the battery is out and the power cord is plugged in....

I also have power when the battery is in and the power cord is out....
 

Arkiehawg

Beach Fanatic
Jul 14, 2007
1,882
393
SoWal
I can turn the computer on and the battery is out and the power cord is plugged in....

I also have power when the battery is in and the power cord is out....


Diffinitely not a power board or battery issue then. I would recommend calling Gateway tech.
 
New posts


Sign Up for SoWal Newsletter