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Smiling JOe

SoWal Expert
Nov 18, 2004
31,648
1,773
Thanks, Charles. I guess I never explained the exact problems of the shutter not closing. The motor keeps trying to close the shutter, even thought the camera is switched to off. The only way to make it stop is removing the battery. When I turn the camera to "on," I hear a slightly different sound, but it is still the motor trying to close the shutter. Even without the lens and or CF card, it is still trying to close the shutter.

I also take a crap load of pics with my camera, at least 300-500 per week on average. I tried everything that I could think of from using an eraser to clean the contact points on the camera, lens, battery, changing lenses, trying it without a lens, changing CF cards, no CF card, removing battery for 30 minutes to reboot, bumped it slightly with my hand, etc. Nothing seems to be working. I sent it off to Canon, and got an email from them yesterday for an estimate of labor costs being $200. No parts, and no details of what they will do for that price. A footnote says that they may replace my camera with a refurbished camera. That is a crazy price, because I can buy a new camera body (XT) for just a bit more. I spoke with a Canon Tech after receiving that estimate, asking her what that $200 estimate is for. If you go to an auto repair place, they will give you an estimate based on the needed work. Not so with Canon. She said that all estimates for the Rebel XT are $200 if there is no sign of physical damage. I asked her what that covers, and she gave me some answer sounding like it was a 21 point inspection you get from your auto-dealer. They will lube the parts, blah, blah, blah, and have it working like new. She even said that they will reinstall the hardware, whatever that means. Hell, I have a micro-screwdriver, and have been known to take things apart. The Canon tech began to avoid my issue of ridiculous costs, and rushed right into some rehearsed lines about which credit card to charge the repairs. I told her to back up and just send the camera back to me without repairs. If I cannot get satisfaction from Canon, I will get much pleasure from banging it out with a hammer and posting it to Google videos, for the entire world to see. Unless someone else wants to replace the costs of my lenses, I'm not likely switching to Nikon anytime soon. I have liked my Canon, except for this ef-N error 99.
 

chrisv

Beach Fanatic
Nov 15, 2004
631
75
Freeport, Florida
Well SJ, since you are going to stick with Canon, I thought you might want to get this 1200mm lens to shoot with. You might even be able to read the numbers off my boat with it!

Seriously, give KEH a try. They have a great service department and have always been much more specific with their anticipated repairs, costs and wait times. Or maybe Charles will toss you a little love and refer you for CPS privileges:D

BTW, nice site & welcome, Charles!
 
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Smiling JOe

SoWal Expert
Nov 18, 2004
31,648
1,773
ha,ha. You pay the $99K for the used one and the gift taxes, and I'll take it. I bet I could see a clear image of a lady bug on your boat from my dock, if I had a tripod steady enough to hold it. I can probably read your boat numbers without it -- all I need to do is get in my kayak and cruise over for a close up. lol.

I'm just curious why Sports Illustrated would need one that lens. Is it for the swimsuit edition?
 

chrisv

Beach Fanatic
Nov 15, 2004
631
75
Freeport, Florida
I'm just curious why Sports Illustrated would need one that lens. Is it for the swimsuit edition?

The nasty disposition of some of those models necessitates it:D
 
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