I actually used a phone card from Publix for a year or two rather than deal w/ local long distance service. Might be a possible short term solution until you can get it straightened out.
Embarq internet outage
- Thread starter TreeFrog
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D@#$
It happened again. It went away yesterday about 6 or 7 PM, and just came back sometime between 6 and now.
The Embarq customer service rep with whom I spoke was patched in with a tech person, who confirmed that "we can't see anyone on the card". They opined that it was the same problem recurring, at which point I strongly opined they should replace the (I wanted to say effing) card. Apparently, the first time they just visited it and whispered sweet nothings to it until it came back up.
They say they will monitor us 24/7 for a week or two, not waiting to get a trouble call. Hope so...
It happened again. It went away yesterday about 6 or 7 PM, and just came back sometime between 6 and now.
The Embarq customer service rep with whom I spoke was patched in with a tech person, who confirmed that "we can't see anyone on the card". They opined that it was the same problem recurring, at which point I strongly opined they should replace the (I wanted to say effing) card. Apparently, the first time they just visited it and whispered sweet nothings to it until it came back up.
They say they will monitor us 24/7 for a week or two, not waiting to get a trouble call. Hope so...
You're kidding. I'm surprised our renters didn't complain.D@#$
It happened again. It went away yesterday about 6 or 7 PM, and just came back sometime between 6 and now.
The Embarq customer service rep with whom I spoke was patched in with a tech person, who confirmed that "we can't see anyone on the card". They opined that it was the same problem recurring, at which point I strongly opined they should replace the (I wanted to say effing) card. Apparently, the first time they just visited it and whispered sweet nothings to it until it came back up.
They say they will monitor us 24/7 for a week or two, not waiting to get a trouble call. Hope so...
My name is Jenny R. and I am with Embarq Online Support. I am sorry that several of you have had trouble with your High Speed Internet connection and your Long Distance not working. I apologize for any inconvenience this has caused. If any of you are still having any issues please email me anytime at SMNP.Jenny.R@Embarq.com and I will be happy to resolve your issues.
Thanks
Jenny R.
Embarq Online Support
Thanks
Jenny R.
Embarq Online Support
Thanks for volunteering your help. I realize the tone of my most recent post was less than charitable. At the time, I wasn't feeling very charitable, having lost internet access for my home-based business in 3 of the preceding 5 days.
Anyway, thanks again. Here's hoping the problem is fully resolved.
Anyway, thanks again. Here's hoping the problem is fully resolved.
You were out to my house the other week re-checking a new DSL line; and I really appreciate your customer service. The DSL is working fine now; your phone message was very nice to hear.