This apology is to the three families that I was rude to on Friday afternoon. You guys were having a great time and I had had one of those days. I was really insulted when a member of you party suggested that I might have "spit" in one of you orders, that kind of activity will never be tolerated by anyone at our business, but my response to that gentleman that, "No, not in hers but definitely in yours", was totally un-warranted.
I hope that you'll accept my apology and try our business again and I will offer to provide each family with a complementary meal or a gift certificate.
Again, my heartfelt apology.
I hope that you'll accept my apology and try our business again and I will offer to provide each family with a complementary meal or a gift certificate.
Again, my heartfelt apology.