I know 30A Skunkape, but since my son works for them, I know why they push extras. Each store has to meet a daily ticket sales average. And I think it is around $55 they have to try and average. So that is why they push those extra services. Managers have been let go from not meeting that ticket average. My son started out there doing nothing but vacuuming out cars for a good while before they let him start doing the servicing of vehicles. That is the procedure followed with each new employee! And the work they do is hard work. It is hot in those bays and down in that pit underneath a car.