You probably have malware, not a virus, but it will still make you want to throw away your computer and start over. You can get rid of it if you have another computer to download some free software to like Malware bytes. You have to restart in safe mode, and maybe rename the Malware bytes files, so that the malware doesn't recognize the name of the protection software. Then, you just run a scan and quarantine. Dont make the mistake of trying to delete the problems, because that may open a new can of worms!
If you aren't tech savvy at all, you should just call someone to do that stuff for you.
Well, I did start over ? the dreaded ?recover to delivery status? routine. I had gotten to the point where it wouldn?t start in safe mode, so I gave up the hunt. I had previously scanned with Malwarebytes, and windows malicious, and others and had found files which were quarantined. I did remove them ? never had heard that deleting them might not be a good thing.
So, my computer is theoretically clean now, but what?s disturbing about it all is not knowing where the problem came from. This is just the second time in 25 years of computing that I have gotten a virus. First one came from a friend?s diskette about 15 years ago ? small problem compared to this one. Since this is my business computer, I?m very paranoid about opening attachments or going to unfamiliar websites, so it must have come from someplace that I will encounter again. Can?t wait!
Used to consider myself somewhat tech savvy ? that opinion has gone steadily downhill with the rise of Windows! I did call someone, by the way, but no luck with his attempt to help. Obviously will need someone who can delve deeper the next time.
Also, no one seems to know of an anti-virus package that will catch these rootkit viruses. That?s not encouraging.
Thanks for ?listening.?