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yippie

Beach Fanatic
Oct 28, 2005
946
42
A local
Please read my entry on the MediaCom Stinks Worse than Fish Thread.
 

GoodWitch58

Beach Fanatic
Oct 10, 2005
4,816
1,921
Another idea: buy a full page in the local paper and run your above post on it. I am sure you can find others who have experienced the same problems to share in the cost of the page.

Bad PR is about the only thing that will get their attention IMO.
 

yippie

Beach Fanatic
Oct 28, 2005
946
42
A local
Another idea: buy a full page in the local paper and run your above post on it. I am sure you can find others who have experienced the same problems to share in the cost of the page.

Bad PR is about the only thing that will get their attention IMO.

I did send an e-mail out to several hundred people alerting them to the problem and provided the CEO's Name and Telephone number. These people included rental agents, business owners, residents, several city employees and city counsel members.
 

GoodWitch58

Beach Fanatic
Oct 10, 2005
4,816
1,921
Great. Good luck.
 

yippie

Beach Fanatic
Oct 28, 2005
946
42
A local
Here are the names and numbers:

Chairman of the Board, President & CEO of Embarq -
Daniel R Hesse -
Telephone Number 1-913-323-4637/
Fax Number 1-913-523-9120/

Embarq Department of Consumer Affairs - (Directly under the CEO)
Beverly Bridgers
Telephone Number 1-800-877-3345

Please feel free to call and complain directly to these individuals.
 

florida girl

Beach Fanatic
Feb 3, 2006
1,453
67
Santa Rosa Beach
I also had a problem with Embarq, they promised all these wonderful things, but delivered nothing. I ended up writing a letter in triplicate,and sending it to 3 different Embarq offices, filing a complaint with the FTC, and with the Florida Public Service Commission. Got some action, but unknown how all will work out.
 

florida girl

Beach Fanatic
Feb 3, 2006
1,453
67
Santa Rosa Beach
Here are the names and numbers:

Chairman of the Board, President & CEO of Embarq -
Daniel R Hesse -
Telephone Number 1-913-323-4637/
Fax Number 1-913-523-9120/

Embarq Department of Consumer Affairs - (Directly under the CEO)
Beverly Bridgers
Telephone Number 1-800-877-3345

Please feel free to call and complain directly to these individuals.

What are their mailing addresses?
 

goofer

Beach Fanatic
Feb 21, 2005
1,165
191
I will be needing DSL and satellite service for my new house at Watersound. Who do you suggest I go with ? Does anyone have a local number that I can contact service provide r?
 

florida girl

Beach Fanatic
Feb 3, 2006
1,453
67
Santa Rosa Beach
By the way, just wanted to post that after making a consumer complaint, and writing the executive offices of Embarq in triplicate, I received a call from the executive office in Las Vegas and my account was finally cleared up! :clap:
 
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