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Childcare4u

Beach Lover
Jul 1, 2007
66
0
Santa Rosa Beach
Ive been thinking about switching my service from mediacom to embarq. What do you all think about that? I have had nothing but problems with mediacom. My phone and internet go out every single day! Its getting to be really frustrating. I already checked with cox and they dont service my area. any info about embarq would be greatly appreciated. I would get dish network, their phone and internet.
 

ckhagen

Beach Fanatic
Aug 28, 2006
539
53
I don't use Embarq for internet, but we do use it for phone.

We have mediacom internet, but we've never had any problems with it (besides the fact they RIP you off and treat existing customers very badly IMO). The connection very rarely goes out for me and if it does, resetting the modem and router usually puts it back online, so I wonder why your's goes out so much.

We decided against Embarq for internet because my parents have DSL (which is what Embarq is) and we just don't like it at all.
 

Matt J

SWGB
May 9, 2007
24,890
9,663
One half dozen or the other for me. They both have horrible customer service and crappy products.
 

Lisa Ruby

Beach Fanatic
Jul 12, 2005
1,332
74
SoWal
www.rosemarybeachsales.com
I vote for Embarq, I've had good service and rare interuptions in service in the past two years. My first choice was Mediacom, I waited for them for four days, when they finally showed up, the service they had scheduled to install was not available in my area :bang:
 

DuneAHH

Beach Fanatic
My experience is like CK's. I'm wary of putting ALL my services with one company, because when one is "out" the other one is usually working.

I DO have to go thru hoops every 6 months or so with Mediacom to get them to "temporarily discount" my excessively high existing customer internet rate. It's a stupid game... I threaten to switch my internet service to Embarg & Mediacom sighs & then discounts my ridiculous $49.99 internet rate to $29.99 for "the last time".
 

scooterbug44

SoWal Expert
May 8, 2007
16,732
3,330
Sowal
I've got Embarq - just for a landline phone, I am still living in the Dark Ages and use dial-up. :blush:

Because I'm in old Seagrove the wires etc are a bit old so I sometimes have issues after a big storm, but I don't have a problem getting through to customer service and getting things fixed in 24 hours or less w/ no charges.

My biggest pet peeve is being on hold forever (Mediacom) so I like that I get a person quickly and that it's one for whom english is their first language and one they have mastered. :D
 

ASH

Beach Fanatic
Feb 4, 2008
2,156
443
Roosevelt, MN
I'm stuck with Embarq for both my home and the office. I heard lotsa bad stuff about them, but in the 9 months I have had them, my internet has been down maybe half a day. I was very leary that I had no choice, but cannot really complain so far.
 

NotDeadYet

Beach Fanatic
Jul 7, 2007
1,422
489
I agree with Ash. I have had Embarq dsl for about a year and only had a couple of problems. One outage was due to a lightning strike that fried the router. They came and replaced it free of charge. I have found their tech support for internet to be quite good, real people in this country to talk to. DSL is not as fast as cable but it is fast enough to suit me. I have a land line too and have not had any problems with it.
I wanted to get satellite tv but when the installer came out he could not get a line of sight, too many trees in the way, so I am stuck with Media Crap. If your package price depends on taking all three services, make sure you can actually get the satellite.
 

seagrovegirl

Beach Fanatic
Feb 9, 2008
3,885
454
Historic Old Point Washington
Embarq is my LD service and just got onto their DSL cable and also have a wireless connection for my laptop (for the house). I've been happy with the LD service and have had it for years and DSL is awesome! The price was right too. When I got the DSL, I was able to renegotiate my LD and I am actually saving about $80. per month. Very Happy!
 

ASH

Beach Fanatic
Feb 4, 2008
2,156
443
Roosevelt, MN
Notdeadyet, I got the satellite. The guy had to wander around the yard a bit to find a line of sight and we almost snuck onto a vacant lot to "shorten" a tree. :D
 
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